Frequently Asked Questions

Getting started is simple! First, create a free account by clicking the "Sign Up" button. Once registered, you'll have access to our starter plan which includes 5 AI tools and 1,000 API calls per month. You can explore our tool library, follow our guided tutorials, and start building your first AI-powered project within minutes.

Not at all! Our platform is designed for users of all technical backgrounds. We offer both no-code visual interfaces for beginners and advanced API access for developers. Our drag-and-drop tools, pre-built templates, and comprehensive documentation make it easy for anyone to harness the power of AI.

Our free Starter plan includes access to 5 essential AI tools, 1,000 API calls per month, basic support through our community forum, and access to our learning resources. It's perfect for individuals and small projects who want to explore AI capabilities without any upfront cost.

Yes! You can change your subscription plan at any time from your account dashboard. Upgrades take effect immediately, and you'll be charged the prorated amount. Downgrades will take effect at the end of your current billing cycle, and you'll receive a credit for any unused portion.

We offer a 30-day money-back guarantee for all paid plans. If you're not satisfied with our service within the first 30 days, contact our support team for a full refund. After 30 days, we handle refunds on a case-by-case basis for exceptional circumstances.

We use state-of-the-art AI models from leading providers including OpenAI, Google, Anthropic, and our own fine-tuned models. Our platform automatically selects the best model for each task to ensure optimal performance, accuracy, and cost-effectiveness. Enterprise customers can also bring their own models.

Data security is our top priority. We use enterprise-grade encryption (AES-256) for data at rest and in transit, maintain SOC 2 Type II compliance, and follow GDPR guidelines. Your data is never used to train AI models without explicit consent, and we offer data residency options for enterprise customers.

API rate limits prevent abuse and ensure fair usage across all users. Starter plan has 1,000 calls/month, Professional has 50,000 calls/month, and Enterprise has unlimited calls. Rate limits reset monthly, and you can monitor your usage in real-time through your dashboard.

Click the "Forgot Password" link on the login page, enter your email address, and we'll send you a secure reset link. The link expires after 24 hours for security. If you don't receive the email, check your spam folder or contact support.

Yes, you can delete your account at any time from your account settings. This action is permanent and will remove all your data, projects, and API keys. We recommend downloading any important data before deletion. Active subscriptions will be cancelled automatically.

We offer multiple support channels: Community forum (free), email support (Professional+), priority support with faster response times (Professional+), and dedicated account management (Enterprise). Our comprehensive documentation, video tutorials, and API guides are available to all users.

Response times vary by plan: Community forum responses within 24-48 hours, Professional plan email support within 12 hours, and Enterprise customers receive priority support with 4-hour response times during business hours. Critical issues are escalated immediately.

Absolutely! We provide extensive learning resources including step-by-step tutorials, video courses, API documentation, code examples, and use case studies. Our AI Academy offers structured learning paths for beginners to advanced users, and we regularly host webinars and workshops.

Yes! We offer comprehensive APIs, webhooks, and pre-built integrations with popular platforms like Slack, Microsoft Office, Google Workspace, Salesforce, and more. Our RESTful APIs are well-documented and include SDKs for popular programming languages including Python, JavaScript, and Java.